Tag: user experience
Whether it’s coming from the business units or the IT organization, every company wants to pull off new tech initiatives to create business impact. Thus, we see new functionality. We think it’s cool. We introduce it. …but then a user slips up because of some unforeseen slack in the system. When that happens, suddenly we’re…
Read MoreDuring these unprecedented times, legacy banks and financial services institutions (FSIs) face unique operational challenges. Many of them have to rapidly expand their digital service offerings in order to navigate economic disruptions. In fact, banks in Asia Pacific (APAC) are rethinking processes and digitalizing processes, with 70 percent are adopting real-time payments by 2022 according…
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