H1 2023 Bad Bots Review | F5 Labs

2024 Cybersecurity Predictions


From January to April 2023, Healthcare had the highest levels of unwanted Web automation. However, this automation saw a significant decrease in May 2023 before rebounding in June. The Hospitality industry has seen a steady increase in automation starting off as the eighth most targeted industry in January 2023 with 11.7% automation. This peaked in June 2023 when Hospitality which was the second most targeted industry with 30.5% automation, coinciding with the summer travel season. Credit unions, despite being one of the least targeted industries throughout the first half of 2023, saw a marked rise in attacks during June 2023, increasing from 1.2% automation in May to 6.8% in June.

It is hard to explain a lot of these fluctuations as they are often influenced by large events like sales or major marketing events (e.g., Black Friday, Cyber Monday, back-to-school, Memorial Day), summer holiday travel, mergers and acquisitions, changes in applications and security posture, breaches and credential leaks. They can also be influenced by less obvious factors, such as a new advanced persistent threat actor targeting a specific industry, a new automation tool or technique, or an increase or decrease in underlying enterprise base for that industry. This data is therefore meant to be directional, and to allow security teams to see if their experience is indicative of wider industry factors or is unique to their own enterprise.

Table 1 below gives the raw numbers used to create Figure 2.
 

Industry Jan Feb Mar Apr May June
Healthcare 44.90% 50.90% 44.30% 45.10% 27.30% 40.20%
Hospitality 11.70% 14.80% 18.70% 16.80% 24.70% 30.50%
Telecom 24.80% 20.90% 22.00% 26.10% 27.50% 25.30%
Airline 19.70% 22.00% 16.90% 21.70% 17.70% 17.60%
Grocery 21.30% 19.10% 32.10% 17.40% 32.20% 16.30%
Fashion 21.10% 23.00% 18.90% 17.70% 24.10% 16.00%
eCommerce 14.80% 33.90% 19.60% 12.30% 21.60% 15.00%
Entertainment 7.60% 7.80% 14.00% 15.30% 19.00% 9.80%
Credit Union 1.10% 2.30% 1.10% 1.10% 1.20% 6.80%
State / Local Gvt 3.30% 4.10% 22.30% 12.30% 6.80% 6.40%
QSR 16.50% 10.00% 12.40% 5.40% 5.90% 4.70%
Bank 3.80% 3.80% 6.40% 7.60% 4.30% 3.30%
Insurance 1.00% 5.50% 0.90% 1.30% 2.00% 2.30%

Table 1. The data behind Figure 2, showing automation rates by industry, January – June 2023.

Mobile

The June 2023 YTD trend for Mobile API automation (%) is shown in Figure 3 below. There is a clear divide between the top 4 targeted industries on Mobile API (Entertainment, Fashion, Airline, and Telecoms) and the rest. Entertainment and Fashion in particular consistently showed significantly more automation on their Mobile APIs than all the other industries.



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From January to April 2023, Healthcare had the highest levels of unwanted Web automation. However, this automation saw a significant decrease in May 2023 before rebounding in June. The Hospitality industry has seen a steady increase in automation starting off as the eighth most targeted industry in January 2023 with 11.7% automation. This peaked in…

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