The hospital giant, however, reassured that no claims or insurance information, credit card or bank account numbers, other financial information, or Social Security numbers were inappropriately accessed by the company’s former employee.

“Our patients’ and members’ privacy is a top priority, and we take protecting it very seriously,” Jonathan Friesen, Geisinger’s chief privacy officer, said in the post. “We continue to work closely with the authorities on this investigation, and while I am grateful that the perpetrator was caught and is now facing federal charges, I am sorry that this happened.”

Not the first case of negligence for Nuance

This isn’t the first time Nuance has been found guilty of a security mishap as the company has, at least on one previous occasion, been charged with an awkwardly similar failing. In 2018, news sources reported that a former Nuance employee managed to access patients’ personal information, leading to a break-in at San Francisco’s Department of Public Health.