The 100 People You Don’t Know But Should 2024
- by nlqip
Across the channel’s vendors and distributors, these 100 individuals are helping craft the programs and processes to ensure their company’s partners succeed.
Putting the right resources in place for solution provider partners, beefing up programs or crafting new ones to help them succeed—these are the individuals across the industry’s vendors and distributors who make things happen.
And when times get tough, investments in those kinds of channel team members become even more important in building trust with partners and keeping sales on track.
CRN’s 100 People You Don’t Know But Should highlights some of the channel’s best and brightest people who may not be as visible as some channel chiefs or CEOs but are just as important to the partner community.
For those who work tirelessly away from the spotlight, it’s their time to be front and center. Across the channel’s vendors and distributors, these individuals are helping craft the programs and processes to ensure their company’s partners succeed.
(By company name)
Florian Kiss
Global Channel Program Manager
Acronis
Kiss channel initiatives and MSP programs for Acronis. Some of his recent wins include the new Sales Development Funds program, the rollout of an AI-based churn prediction model shared with partners, and a joint business planning initiative with solution providers.
Trevor Hansen
Global Strategic Portfolio Lead, Partner Organization
Amazon Web Services
A former solutions architect, Hansen sniffs out where the largest market opportunities for AWS lie and aligns investments with those priorities, conducting research, coordinating internal mechanisms for funding and building collaboration as he goes.
Mike Beltrano
Sr. Manager, Commercial Sales
AMD
Beltrano wins kudos for his innovation in the way that AMD covers, supports and engages with a large partner, which created accelerated growth in revenue and broadened the company’s relationships— bringing success to both sides of the equation.
Christopher Bruno
Strategic Alliances, Partnerships Leader
Aon
Aon uses data and analytics to better understand how the insurance market and underwriters view cyber risk, and then Bruno ensures the company’s channel program aligns to the MSPs that can address risk-related gaps and mitigate and remediate problems for customers when needed.
Mac Watson
Partner Development Representative
Arctic Wolf
Watson won praise for helping to build a robust channel analytics function so that Arctic Wolf can make better data-driven decisions. His passion for learning and willingness to work closely with teammates have also earned him many fans, both internally and throughout the partner base.
Brandon Gerling
Sales Manager
Arrow Electronics
As a born problem-solver and a highly skilled player on Arrow’s Xccelerate team, Gerling has cultivated a reputation for going above and beyond, as well as for being a dependable, trustworthy teammate and partner who can tackle any issue no matter how complex.
Tom McDonald
Director, Market Development, Indirect Strategy
AT&T
McDonald widely shares his expertise in sales, sales operations, compensation, distribution, marketing and finance to help drive growth for AT&T through strategic alliances and go-to-market methods. A multiyear plan that he developed generated double-digit revenue growth in its first year.
Suzanne Thomas
VP, Sales
AVer Information USA
Described as having a knack for simplifying complexity, setting visionary goals and assembling high-performance teams, Thomas brings her passion for finding new opportunities to bear every day. She also strives to be an inclusive leader who fosters a culture of belonging.
Jenna Renaud
Channel Director, National Partners
Barracuda
Colleagues describe Renaud as a force to be reckoned with in the channel. She has a proven track record for building strong executive-level relationships with Barracuda’s largest partners, and she collaborates with these partners to build creative business plans.
Aaron Wadsworth
GM
BitTitan
Wadsworth over the past five years has strived to improve BitTitan’s internal processes and enhance its channel partner business, developing standard practices and incorporating automation. After a promotion this summer, he’s heavily focused on building strong, cross-platform communication.
Nick Hyatt
Director, Threat Intelligence
Blackpoint Cyber
Drawing on his 20 years of extensive IT experience, Hyatt’s primary focus at Blackpoint Cyber is to democratize threat intelligence and share it with the company’s roster of MSP partners so that it is timely, accurate, actionable and detailed in order to protect their business.
Kevin Mikalsen
Leader, Global Partner Services Program, Marketing
Broadcom
Mikalsen built out a marketplace for those partners that have developed their own applications and expanded the capabilities of Broadcom’s Expert Advantage Partner Finder tool to help match customers with the right services partner. He also works with partners to hone their marketing efforts.
Evelyn Pichardo
Director, Partner Experience
Brother International
In her six-plus years at Brother, Pichardo has continually brought passion and purpose to her efforts to optimize partner experiences and deliver business success as she oversees the planning for the company’s channel programs—which has led to increased brand engagement and growth.
Ron Hamlett
AVP, Americas, Technology Service Distributors, Agents
Cato Networks
Hamlett is winning kudos for his willingness to share his experience and provide guidance across Cato’s channel team, particularly through his in-depth knowledge of the company’s channel partners and his affinity for leadership by example.
Hernani Crespi
Director, Partner, Customer Success
Cisco Systems
Crespi leads a partner success team that has played a key role in driving annual recurring revenue growth for both Cisco and its channel partners. He has stepped up to help channel partners navigate through transformations in customer experience, helping them adapt and thrive.
Purvi Ruparel
Director, Channel Strategy, Operations
Cisco AppDynamics
Ruparel is described by colleagues as a tireless advocate for Cisco’s AppDynamics partners, an ethos she shares with the rest of her team as they work to bring customized programs to solution providers that will help them find success and grow their business.
Sandy DeVico
Director, National Accounts
Climb Channel Solutions
DeVico gets top marks for customer satisfaction due to her philosophy of always providing proactive customer support and tailored offerings, with revenue growth following along with those efforts. She also helped shape Climb’s product offerings to meet evolving market demands.
Robert Zhu
Partner Service Delivery Manager
Cloudflare Area 1 Security
Known for bringing a wealth of experience and for being hands-on with solution providers in their on-boarding journey, Zhu introduces new Cloudflare partners to proven services best practices to help them succeed in their professional services and managed services businesses.
Brian Wichinski
Director, North America Channels, Alliances
Cloudian
With Wichinski’s watchful eye, Cloudian’s channel program has seen unprecedented growth as his strategic vision and commitment to building strong, mutually beneficial relationships has played out. Strong leadership, innovation and dedication are the hallmarks of his six-year tenure with the company.
Mark Baugher
Global Director, Technical Education, Enablement
Cohesity
Baugher leads Cohesity’s technical education efforts and is responsible for developing courses and lab access that provide the critical hands-on learning solution providers need to become experts in the field. The lab environment he built now serves as a foundation for demos and services provided to partners.
Kate Daly
Sr. Manager, Program, Marketing
Comcast Business
Described as a tireless advocate and phenomenal channel ally, Daly served as one of the primary architects of Comcast’s channel program, implementing graduated benefits that reward the company’s top partners. She also worked directly with over 50 partners to leverage MDF.
Jonathan Eller
VP, Sales
Concentric AI
Eller is driving sales at data security startup Concentric AI, which also encompasses leading the company’s channel and customer success efforts. He’s building on last year’s launch of Concentric AI’s channel program, which incorporated recurring revenue opportunities, deal registration and more.
Tricia Paladinetti
Marketplace Partner Operations
ConnectWise
Paladinetti regularly earns accolades from vendors, partners and peers for the passion she has for helping others and the value she brings to the ConnectWise ecosystem. She has a deep understanding of the company’s vendor platforms and can simplify complex messaging for internal and external teams.
Julia Scully
Head Of Global Channel Sales
ControlUp
Scully joined ControlUp in January to run its new Drive DX global channel program, which offers three tiers of rewards for partner competency, performance and engagement. It’s all part of the multi-million-dollar investment ControlUp is making to be a channel-first company.
Zoe Staus
Partner Success Manager
Cork
Staus has been busy since joining Cork in 2023, earning a promotion as well as launching a monthly partner newsletter and webinar series. She has built a reputation within the company as someone partners can come to for the tools they need to succeed and to feel valued.
Erik Gomer
Sr. Director, Global Partner Operations
CrowdStrike
Gomer is known as a problem-solver who loves to tackle any operational challenge that’s put in front of him. He’s able to translate new ideas and strategies into processes and business requirements that lay the foundation for channel growth as the underpinnings for CrowdStrike’s partner program.
Danielle Kostadinovich
Director, Community, Events
CyberFox
Kostadinovich brings passion and creativity to her role every day as she strives to build stronger connections between CyberFox and the MSP community. She’s a true champion for the channel as she aims to empower MSPs to adopt cybersecurity best practices to keep themselves and their customers safe.
Jason Halle
Sr. Channel Sales Manager
CyberPower
Halle teams with CyberPower’s largest VAR and distribution partners, earning a reputation for professionalism, integrity and empathy along the way. He attributes his ability to continually surpass sales goals to his affinity for developing effective sales strategies and marketing plans.
Rotem Shemesh
VP, Marketing
Cynomi
Shemesh’s duties encompass leading Cynomi’s channel marketing and management activities over the past year as well as efforts to build the company up as a thought leader in the vCISO space. The fruits of that labor include growing the company’s base to over 70 partners, expansion that was driven through its partner enablement strategy.
Matt Riley
Sr. Director, Credit, Financial Services
D&H Distributing
Riley prides himself on building long-lasting relationships with solution providers, taking the time to have live conversations about credit decisions with as many as possible. He also helps counsel them on the different financial vehicles available to them as they try to grow their business with D&H.
(By company name)
Mark Davied
GVP, Partner Strategy, Programs
Darktrace
Davied gets credit as the architect of Darktrace’s partner programs and channel investment strategy. His team took the reins on building out a partner enablement blueprint, the recent redesign of the partner portal and registration process, and the rollout of new rules of partner engagement.
Denise Natali
VP, Americas Sales
Databoi
A former intelligence officer with the U.S. Army, Natali joined Datadobi in July with the aim of bringing a strategic, data-driven approach as she works to enhance communication and collaboration, roll out comprehensive training programs and launch attractive incentives within the channel program.
Lukas Bedi
VP, Partner Transformation, Program Design
Dell Technologies
Bedi brings a passion for partners, business acumen, advocacy for the channel and creativity to his role at Dell, where he acts as a key architect for the company’s channel program as he works to foster strategic alliances between partners and customers that build on the company’s full product portfolio.
Isabel Carvalho
Sr. Director, Worldwide Partner Program, Operations
Dynatrace
Carvalho’s behind-the-scenes work is said to have been transformative for Dynatrace’s partner relationships as she rolled out a partner compensation model that includes 40 percent more margin on multiyear deals and launched a partner portal that has seen a 20 percent increase in utilization.
Adolfo Morales
Global Alliances Manager
Eaton
As a marketing professional at Eaton since 2012, Morales has built up strong sales and technical expertise, which he is now leveraging as he expands partnerships with OEMs worldwide that tap into the vendor’s integration capabilities and manages end-customer events.
Staci Mensen
Sr. Manager, Partner Marketing Operations
Equinix
Mensen is laser-focused on bringing a bevy of new ideas to life that improve processes and create a positive partner experience. She uses data to spot trends, recommend changes and pivot programs as needed. She also represents the channel view in broader operations conversations throughout the company.
Gilly Harris
Channel Enablement Manager
eSentire
Harris has overseen multiple initiatives that have had a huge impact on eSentire’s e3 Partner Ecosystem program, including the buildout of growth incentives and rewards programs, a sales playbook, expanded partner training and certification, and a new cyber insurance referral program.
Matthew Anderson
Sr. Director, Enterprise Sales
ESET
As the leader of ESET’s North America enterprise business unit, Anderson is charged with homing in on new verticals, developing high-value relationships and delivering new accounts back to the channel. He is described as a strategic advocate who works tirelessly on behalf of channel partners.
Kelsey Banks
Director, OT Channel Marketing
Fortinet
Banks is lauded as a standout member of the Fortinet team who excels in her role working with strategic partners. Her proactive approach and strong relationship-building skills are seen as instrumental in fostering mutually beneficial partnerships that drive value for the vendor and its solution providers.
Ivo Wind
Head Of Global Partner Delivery Strategy
Google Cloud
Wind works closely with Google Cloud’s strategic services partners to achieve joint customer success, bringing them the best of the vendor’s Partner Delivery Enablement Portfolio while innovating with them on what the future of joint professional services delivery should look like.
(By company name)
Heather Hirata
Sr. Channel Sales Strategy, Planning Program Manager
Hewlett Packard Enterprise
Hirata develops and leads global go-to-market business strategies for the Enterprise Group’s channel partner business and sales teams. She specializes in providing strategic global leadership change management, communications, program management and operational improvement.
Rob Williams
Director, Global Partner Readiness, Emerging Alliances
Hitachi Vantara
Williams wins kudos for taking the company’s Partner Technical Ambassador Club to the next level, growing membership by 70 percent and event participation by 75 percent year over year. He has cultivated a reputation for always innovating in his quest to find new ways to engage the technical members of the partner ecosystem.
Ryan Wetmore
Manager, Presales Consulting
HP Inc.
Colleagues call Wetmore a one-of-a-kind jack of all trades for whom there is no question, task or request too big or too small. He is making a significant impact on HP’s distributor and partner community through his deep knowledge of their expectations and how best to position and represent them.
Jenny Teeters
Sr. Manager, Global Channel Enablement, Certification
HPE Aruba Networking
Teeters ensures that HPE Aruba’s strategic value is translated to partners through enablement programs as she drives alignment across regions and sees to it that best practices are implemented globally. She has the pulse of partners and tailors programs to ensure they can quickly go to market with new products.
Shane Rose
Manager, Sales Engineering
Huntress
Described as a technical ambassador to Huntress partners, Rose leads a team that works day-in, day-out on the hard technical issues facing solution providers and is said to often jump in when problems are at their hottest, whether that’s during business hours or after.
Adrienne Jouve
Director, Global Channel Management
IBM
Jouve is credited with having her hands on every change coming down the pike for the IBM Ecosystem business. She has been a standout in her quest to simplify how IBM does business as she aligns partner incentives, programs and processes with the vendor’s go-to-market strategy.
Adam Bellows
Executive Director, Category Leader, Networking, Security
Ingram Micro
Bellows is seen as a transformative thinker who strives to remove complexity from doing business with Ingram Micro. He works across the organization to better enable partners to develop and grow their networking and security business and also secured a number of exclusive vendor relationships.
Michael Cokely
Technical Account Manager
Inky
With 20-plus years of engineering and solutions architecture experience in service-based and client-facing organizations under his belt, Cokely works to help define the right email security solutions for Inky partners, who have developed an appreciation for his transparency, responsiveness and dedication.
Leslie Del Pino Trujillo
Americas Partner Benefits Manager
Intel
As Intel has worked to simplify its MDF program, Del Pino Trujillo is credited with spending countless hours working to assist channel partners in this transition and continues to ensure a great experience for the company’s entire partner ecosystem.
Shawna Reid
Channel Marketing Manager
Intermedia
Reid brings an indefatigable drive to develop partner engagement programs that educate and generate demand. Whether it involves sending branded boxes to partners, managing the partner brand store or breathing life into Blitz Days for field marketing teams, her positive attitude and dedication are always on display.
Jill Kepler-Fritter
Sr. Business Development Manager
Juniper Networks
Kepler-Fritter is viewed as a trusted adviser and problem-solver by her team, which has come to rely on her acumen, positive attitude and commitment to solve complex channel challenges as they aim to bring success to as many Juniper Networks solution providers as possible.
(By company name)
David Byrnes
VP, Global Channels
Kiteworks
Byrnes has expertise in building strategic partnerships that consistently deliver predictable revenue streams. His ability to navigate and leverage global markets has positioned him as a driving force behind the channel strategy at Kiteworks, where he is setting a high bar.
Morgan Davies
Director, Channel Partners
Kubecost
After joining Kubecost in 2022, Davies made an immediate impact by helping to get the company ready to launch its new channel program. Since then he has grown the program through initiatives such as using MDF to drive the company’s channel business.
Wayne Linford
Sr. Manager, Channel Management
Lenovo
Linford’s commitment to improving the partner experience is notable, as he is known for always exploring ways that Lenovo can raise its service and support levels. He is seen as a go-to resource for the channel organization who is always available and willing to help.
Mark Glowacz
VP, Partner Success
Mailprotector
Glowacz is tasked with leading the team that provides technical and operational support to Mailprotector partners. As a former MSP, he is passionate in his advocacy for the channel community and acts as a liaison to ensure the company’s product development team knows what partners need.
(By company name)
Brian Kane
Sr. Director, Global Channels
Malwarebytes
Kane has made a career of helping MSPs achieve their potential. At Malwarebytes he evangelizes the importance of new technologies to fight the latest threats MSPs need to defend against. Many MSPs use him as a sounding board to gain insight on strategy, growth and profitability.
Jacquelyn “Jacs” Crowhurst
Chief Architect, Americas Global Partner Solutions
Microsoft
Crowhurst is well-known for tirelessly championing channel successes. Colleagues say her leadership transcends conventional boundaries, focusing on the empowerment of high-performing teams, revenue generation, and the cultivation of inclusive organizations.
Gregory Maxson
Sr. Director, AI Go To Market, Strategic Partnerships
MongoDB
Maxson is the driving force behind MongoDB’s global AI partner initiatives. He was the architect of the AI Applications Program, which was built to clear a path to developing and deploying AI-enriched applications and is credited with being a milestone for MongoDB and its partners.
Chris Massey
Sr. Manager, Partner Growth
N-able
Massey spends the bulk of his time talking to partners, collecting data and gathering feedback to help N-able identify the right programs. A former MSP who understands how they work at an intimate level, he his guiding N-able in its quest to add value for partners every day.
Morgan McBride
Channel Engagement Manager
Nerdio
McBride’s colleagues commend her for her willingness to help partners in any way possible, efforts that go a long way in elevating Nerdio’s partner program. She is building processes around events that help the company raise the bar when it comes to the partner experience.
Luis Paraiso
Sr. Manager, Partner Incentives, Investments
NetApp
Paraiso’s work on NetApp’s incentives and investment teams aims to amplify the impact partners have by rewarding them for key strategic behaviors and focus areas. The simple, profitable framework he helped craft is enabling successful partner-led services delivery.
Brian Howard
Sr. Director, North American Channels
NetBrain
Known as a sales leader who is passionate about coaching and mentoring, Howard developed a new partner program that led to over 100 deal registrations and channel certifications in the first year. He also influences most of the partner content and tools used across NetBrain.
Stephen Bonhoff
National Channel Lead
NinjaOne
A former firefighter, Bonhoff joined NinjaOne in 2023 and has since tapped into his passion for winning and compassion for others to become a top performer managing some of the vendor’s fastest-growing partnerships. The solution providers he works with are awed by the high level of service he offers.
Matthew Brownell
Director, Americas Distribution
Nutanix
Colleagues describe Brownell as “the engine that keeps the train moving toward our goal.” He leads a team that processes over 90 percent of Nutanix’s business, helps grow net- new logos and develops up-and-coming partners. At the end of each quarter, he’ll be hustling to get orders in and remove roadblocks.
Susan Clayton
Sr. Partner Marketing Manager
Nvidia
Never one to shy away from any challenge that comes her way, Clayton steps in to lead wherever her colleagues need her help and expertise. She’ is now playing a significant role in helping Nvidia in its aim to tackle the AI market in tandem with its partners.
Jonathan Barnett
Lead Product Manager
OpenText Cybersecurity
Having worked in the channel for many years, Barnett brings a keen understanding of the challenges OpenText channel partner face, and he recently brought that to bear when tasked with creating a new DNS product. Teammates say he carried out this project with the utmost attention to partner needs.
Darren Kong
Director, Americas Channel
Palo Alto Networks
In the five-plus years that Kong has spent with Palo Alto Networks, he has developed impactful partnerships that are built to last. He has played a key role in leading channel partners to work across the company’s full portfolio and to grow their own services capabilities.
(By company name)
Aaron Lee
GTM Marketing Director
Pax8
Lee gets credit for conceptualizing and crafting go-to-market vendor programs that challenge conventional approaches and disrupt the channel status quo. He taps into data analysis to extract fresh, invaluable insight while listening to the needs of partners and vendors.
Nathan Peabody
Global Director, Partner Success
Pia
Peabody ensures that partners are heard and that satisfaction levels are not only met but exceeded. He has done everything in his power to make sure Pia partners are on-boarded successfully and works tirelessly to set up processes and documentation that keep partnerships running smoothly.
Jessica Brown
Sr. Manager, Channel Sales Operations
Pure Storage
Brown has impacted partners through a number of initiatives, including restructuring data reporting to focus on the most important information, supporting partner cloud market transactions operationally and championing best practices with the global channel operations team.
Daniel Ingram
Director, Solution Providers
Red Hat
Ingram has a reputation as one of the biggest channel evangelists inside Red Hat when it comes to advocating for partners with the direct sales team. He has worked hard to bring partners into the new era, co-creating programs such as Partner Practice Accelerator to encourage collaboration.
Keith Jones
Director, Strategic Partner Projects
RingCentral
Jones was instrumental in relaunching the Ignite Sales Program at RingCentral, empowering partners to close business directly with their customers and benefit from additional compensation for their efforts. He also manages the vendor’s Technology Services Distributor Program.
Manmohan “Mac” Gupta
Head Of Global Partner Marketing
Rocket Software
Gupta’s hallmarks are collaborative leadership, a proven growth record and extensive partner marketing expertise. He has played a pivotal role as Rocket works to incorporate partners brought in through its acquisition of OpenText’s Application Modernization and Connectivity business.
Blake Dickmeyer
Director, Sales
Scale Computing
An 11-year Scale veteran, Dickmeyer plays a strategic role in managing key regions with a focus on building strong partner relationships. Colleagues say he has a keen ability to identify market trends and adapt strategies to meet changing demands, which has consistently resulted in him exceeding sales targets.
(By company name)
Ray Mann
Channel Development Leader
ScalePad
Since moving to ScalePad’s channel development team in 2023, Mann has jumped feet-first into building out his role as one of the public faces of the company. His appearances at industry events are helping to educate new and existing partners on the ScalePad value proposition.
Jon LoBello
Director, Channel Programs
Schneider Electric
LoBello is described as a creative and strategic thinker who can balance looking at the big picture with practical execution. Tapping into his global and regional channel experience, he is responsible for evaluating and developing programs such as deal registration and MDF that aim to add value for partners.
Merav Ammar
Partner Enablement Director
SentinelOne
Ammar has been instrumental in building SentinelOne’s channel enablement infrastructure, including creating the curricula for partner accreditations, launching its Partner University and building out new programs with the goal of enhancing mindshare for the company in the partner ecosystem.
Julie Bretz
Sr. Manager, Partner Strategy
ServiceNow
Bretz has cultivated a reputation at ServiceNow as a problem-solver who knows how to get stuff done, is cool under pressure and always shows up with her A game. She’s routinely on the lookout for ways to build new processes or best practices she can share with her team.
Nicholas Ford
Channel Sales Manager
Sherweb
A seasoned channel sales executive who joined SherWeb in 2014, Ford is driving sales growth through building strong relationships and playing a pivotal role in helping the company achieve its sales targets. He also actively contributes to product strategy, team development and process improvement.
Donald Crabill
Partner Development Manager
SOCSoter
Crabill’s teammates see his around-the-clock work ethic as a demonstration of his strong commitment to SOCSoter’s success, going a long way toward boosting productivity and creating a positive work environment. He is viewed as a role model who plays a crucial part in the company’s ongoing growth.
Carly Ruffino
Marketing Operations Coordinator
SoftIron
Ruffino is making a big impact at SoftIron, leveraging her experience on the inside sales team in her current role as marketing operations coordinator. Her tireless support of her teammates, along with her understanding and attention to detail, are helping the company produce the results it wants.
Austin Fanning
Sr. Director, Global Inside Sales
SonicWall
Viewed as a natural-born leader, Fanning has influenced a number of key initiatives at SonicWall, including those focused on partner development, incentives, integrations, training, the company’s Partner Council and its new partner program.
Het Vaghela
Marketing Manager
Sophos
Vaghela’s work ensures that partners have a reliable, easy-to-use system for requesting and claiming Sophos MDF and sales performance incentive funds. He also provides global reports and analysis to help secure and maintain investments for incentive programs and resolves technical issues.
Kristen Carman
Manager, Order Management
Spectrum Enterprise
Carman is the face of Spectrum’s partner order management team, representing the first impression a partner receives when an order is submitted. She offers support that helps clients have a positive experience, attending field appointments, building relationships and discussing best practices.
Drew Mongoven
Manager, Solution Development
TD Synnex
Mongoven is a font of knowledge who helps solution providers address their customers’ business problems and understand how TD Synnex’s IoT and data offerings can play a role. He is able to leverage the right vendors to bring into a conversation and can support a multitude of use cases across industries.
Benjamin Elkington
Director, Channel Sales, Distribution , North America
Tenable
A team of one who manages Tenable’s entire North American distribution business, Elkington is responsible for everything from on-ramping the company’s distribution partners to making sure that thousands of orders get processed every quarter without any issues.
Douglas Henderson
Director, Emerging Partners
ThinkOn
Henderson has made a name for himself by fostering deep engagement and demonstrating an in-depth understanding of Think On’s business. He is viewed as the go-to person for both internal teams and external partners, offering his valuable expertise and support.
Stephen Boss
Head Of Customer Success
Thread
With its fully automated triage offering, Thread is enabling MSPs to tap into AI capabilities to solve support issues more quickly while boosting their team’s capacity and efficiency. For his part, Boss is evangelizing this burgeoning technology and making sure MSPs get everything they need to be successful.
Britney Escudero
Account Management Team Lead
ThreatLocker
One colleague said Escudero extends ThreatLocker’s “Cyber Hero” image into that of a “Cyber Superhero” by excelling in her role, mentoring newer teammates and attending numerous events to help spread the vendor’s message to as many solution providers as possible.
Samir Jain
VP. Product Management
Todyl
Jain is lauded for consistently going out of his way to make sure colleagues understand Todyl’s product portfolio and why it is important to MSPs. With the foundation he provides, teammates are able to better assist partners. He also routinely meets with MSPs to get their feedback on potential product improvements.
Jillian Curtis
Channel Program Manager
Trellix
Curtis leads the development and administration of MDF, rebates and other sales incentives to help drive partner growth. She has successfully navigated Trellix through various system changes with top-notch communication skills and strategic thinking, earning her the high regard of her team.
Becca Davis
Channel Account Manager, CDW
Trend Micro
Davis increased deal registration in her territory by double-digit growth while driving new business revenue and new logo wins. She also helped to revamp retention strategies and created new best practices leveraging customer data to create targeted calls-to-action in partnership with Trend Micro solution providers.
John McLendon
Director, Worldwide Channel Programs
Veeam Software
With the utmost confidence, empathy and professionalism, McLendon played a pivotal role in driving Veeam partner program changes, working with partners, internal teams, outside consultants and executives to gather feedback that impacted the program’s development.
(By company name)
Adina Alexa
Partner Enablement Platform Manager
Vertiv
Alexa is the mastermind behind Vertiv’s partner portal, taking on all the challenges that go into building and executing the interface that opens the door to partner benefits for Vertiv’s solution providers. She’s a sought-out expert in partner operations best practices.
Michael Brewster
VP, Corporate Sales, Central, West, Latin America
VMware by Broadcom
Brewster has earned a reputation as one of VMware’s most vocal channel advocates within its core field sales team, prioritizing relationships with partners, recognizing the depth of their relationships with customers, and leading his team to ensure their understanding of the importance of the partner ecosystem.
Ian Yeargin
Distribution Sales Manager
Wasabi Technologies
Yeargin works closely with Wasabi’s distributors and their sales teams, enabling them and training new hires. He also teams with their representatives and Wasabi’s channel and commercial teams to ensure all quotes are delivered in a timely manner.
Adisa Hairlahovic
Channel Marketing Communications Specialist
WatchGuard Technologies
Hairlahovic’s mission is to amplify the voice of WatchGuard’s partners, ensuring that their perspectives and feedback are incorporated into the company’s strategic planning and decision-making processes. She owns the partner surveying process, manages its partner blog and leads the Partner Advisory Council.
Christopher Garcia
Marketplace Operations Manager
Wiz
Garcia supports Wiz solution providers as they build their cloud marketplace business, talking partner operations teams through what it takes to build private offers and how to operationalize a cloud go-to-market strategy to ensure they find success.
Erin Riggs
Director, Global Ecosystem Strategy, Programs
Zebra
Colleagues praise Riggs as a trusted and collaborative leader who thinks like a consultant and executes like a vendor with her combination of strategic insight and keen sense of what it takes to achieve results, all based on her deep understanding of Zebra’s markets, customers and complex channels.
Latorya Monique Peeples
Sr. Manager, Co-Op Marketing
Zscaler
Peeples works behind the scenes to ensure Zscaler partners have the enablement and tools to leverage co-marketing funds. Her meticulous attention to detail is said to ensure that partners receive the support they need, and her commitment to excellence strengthens channel relationships.
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Across the channel’s vendors and distributors, these 100 individuals are helping craft the programs and processes to ensure their company’s partners succeed. Putting the right resources in place for solution provider partners, beefing up programs or crafting new ones to help them succeed—these are the individuals across the industry’s vendors and distributors who make things…
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