CISA, through the Joint Cyber Defense Collaborative (JCDC), enabled swift, coordinated response and information sharing in the wake of a significant IT outage caused by a CrowdStrike software update. This outage, which impacted government, critical infrastructure, and industry across the globe, led to disruptions in essential services, including air travel, healthcare, and financial operations.

Leveraging its unique ability to bring together public and private sector partners, JCDC facilitated virtual engagements with over 1,000 federal agency representatives. In close collaboration with CrowdStrike, a JCDC partner, CISA provided critical updates, mitigation guidance, and analysis on the potential for malicious exploitation of the outage. This rapid coordination enabled key information to be quickly disseminated across federal networks, helping to expedite mitigation and protect U.S. government systems.

This successful response underscores JCDC’s essential role in uniting industry and government partners to address cyber challenges that could impact national security and resilience. For more information about JCDC’s efforts, visit the JCDC Success Stories webpage and CISA.gov/JCDC.