‘We don’t buy anything that’s not profitable because then how do you do your multiples? We’re not interested in anything that’s distressed. And while some companies say they’re not profitable because they’re in growth mode, we don’t buy any of those. I don’t know how those people pay the bills. You gotta make money and…

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​Microsoft has fixed a known issue affecting Outlook for Microsoft 365 users that caused problems sending emails for those with too many nested folders. When it first acknowledged the email-sending issues in December, the company linked them to an older problem related to mailboxes with more than 500 shared folders—a limit removed in 2019. However,…

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In an interview, F5 CEO François Locoh-Donou tells CRN that ‘securing these APIs, to secure AI, is absolutely key.’ The surging growth of AI-powered applications thanks to the arrival of generative AI is poised to create massive new opportunities for solution and service providers around securing APIs and edge deployments, F5 CEO François Locoh-Donou told…

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As the first name in MSP operating tools comes under new leadership, ConnectWise’s customers say the popular, but long-in-the-tooth PSA tool is showing its age: “Slow costs me money.” ConnectWise top partners say the ITSM juggernaut must focus on its core MSP product, Manage, and deliver on the multi-year technology promise it made to unify…

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Cloud hosting provider Rackspace suffered a data breach exposing “limited” customer monitoring data after threat actors exploited a zero-day vulnerability in a third-party tool used by the ScienceLogic SL1 platform. ScienceLogic confirmed to BleepingComputer that they quickly developed a patch to address the risk and distributed it to all impacted customers while still providing assistance…

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‘We need to stay close to the MSP community. We are here to support them. Period … I will not allow us to ever deviate from that as a business,’ ConnectWise CEO Manny Rivelo tells CRN. ConnectWise’s new CEO, Manny Rivelo, is on a mission to deliver more profitability to MSPs and return the company’s…

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‘I will continue to cheer you on and be here for you always!’ Tony Safoian wrote on LinkedIn. SADA CEO Tony Safoian–whose family founded the solution provider in 2000–announced his upcoming retirement from the company Tuesday, with Chief Operating Officer Dana Berg set to take the top spot. Safoian’s last day with Los Angeles-based SADA–No.…

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The Texas health system has been working to recover its systems after the Sept. 26 attack. A ransomware attack against Texas-based UMC Health System has led to major patient care disruptions, according to reports. The health system—which reports having more than 30 clinics in western Texas and eastern New Mexico—has reportedly been forced to divert…

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Texas healthcare provider UMC Health System was forced to divert some patients to other locations after a ransomware attack impacted its operations. In an announcement published on its website late last week, which is offline at the time of writing, UMC disclosed it is responding to an IT outage impacting its network. While facilities remain…

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From cyberbullying to harmful algorithms, the risks are real. This week, Senators Marsha Blackburn and Richard Blumenthal join us to discuss their bipartisan bill—the Kids Online Safety Act (KOSA). Together, they’re taking on Big Tech to ensure the safety of children online. Tune in to hear how KOSA could change the digital world for the…

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