Tag: Business Intelligence and Analytics

‘Sadly, we have made the very difficult decision to say painful goodbyes to some of our team members,’ Five9 CEO Mike Burkland said in an email to employees. Five9 has revealed plans to lay off about 7 percent of its workforce, totaling less than 200 people based on the vendor’s 2,684 full-time employee count as…

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The “very low adoption rate” is “really alarming,” Microsoft program manager Sourish Deb said in a call with partners. Microsoft is warning partners to update their code for new application programming interface by Sept. 30 to avoid service disruption – with a Microsoft representative revealing on a recent call with solution providers that less than…

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‘There is a certain amount of cloud repatriation that is happening, and that’s happening purely from a cost perspective,’ Cognizant’s Naveen Sharma tells CRN in an interview. Naveen Sharma compares the classic public cloud vendor business model to buying wine. The seller loves for a customer to try a glass, and then maybe drink another,…

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Service Express, ECS, GuidePoint Security, Autodesk, HPE and SpaceX’s Starlink business are among the companies to list open positions for channel-related roles in August. This month, Service Express, ECS and GuidePoint Security are among the solution providers to list open positions while Autodesk, Hewlett Packard Enterprise and SpaceX are among the vendors to list open…

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Arctiq, Aviatrix, Optiv, AWS, Salesforce and OpenText were among the tech companies making key executive hires and moves in July 2024. A new chief revenue officer at Arctiq. A new chief technology officer at Aviatrix. And a new senior vice president of partners, alliances and ecosystems at Optiv. Chris McMillen, formerly of Ahead; Anirban Sengupta,…

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AI, cloud, Splunk and security are among the subjects expected to come up. Artificial intelligence opportunities. An update on Splunk and the security portfolio. And the effects of cloud demand. These are some of the subjects likely to come up Wednesday during the latest quarterly earnings report from networking giant Cisco Systems. The San Jose,…

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‘Together with Acqueon, we can intelligently combine the preferences of the customer with the increasing variety of outreach channels to help enterprises grow their revenue and delight customers, while aligning to compliance standards,’ says Five9 CEO Mike Burkland. Contact center specialist Five9 plans to acquire revenue generation platform provider Acqueon in a move to boost…

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New partner program investments, AI innovation and cloud outages are among the biggest headlines so far. New partner program investments. Innovation in the artificial intelligence portfolio. And cloud outages and concerns around security. These are some of the ways Microsoft has captured headlines in 2024 so far as the Redmond, Wash.-based tech giant rides high…

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Solution provider silver and gold benefits “remain in effect for one year after your last purchase or renewal, but they will not undergo the January 2025 update,” Microsoft said. Microsoft revealed that it plans to no longer sell its Action Pack, Learning Action Pack or legacy silver and gold benefits starting Jan. 22 – and…

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From among more than 320 applicants, CRN staff evaluated and selected products spanning the IT industry – including AI and AI infrastructure, cloud management, data analytics, networking, security and storage categories – that offer ground-breaking functionality and new opportunities for partners. Tech Innovators 2024 The wave of development around artificial intelligence and generative AI in…

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