Tag: Business Intelligence and Analytics

‘Together with Acqueon, we can intelligently combine the preferences of the customer with the increasing variety of outreach channels to help enterprises grow their revenue and delight customers, while aligning to compliance standards,’ says Five9 CEO Mike Burkland. Contact center specialist Five9 plans to acquire revenue generation platform provider Acqueon in a move to boost…

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New partner program investments, AI innovation and cloud outages are among the biggest headlines so far. New partner program investments. Innovation in the artificial intelligence portfolio. And cloud outages and concerns around security. These are some of the ways Microsoft has captured headlines in 2024 so far as the Redmond, Wash.-based tech giant rides high…

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Solution provider silver and gold benefits “remain in effect for one year after your last purchase or renewal, but they will not undergo the January 2025 update,” Microsoft said. Microsoft revealed that it plans to no longer sell its Action Pack, Learning Action Pack or legacy silver and gold benefits starting Jan. 22 – and…

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From among more than 320 applicants, CRN staff evaluated and selected products spanning the IT industry – including AI and AI infrastructure, cloud management, data analytics, networking, security and storage categories – that offer ground-breaking functionality and new opportunities for partners. Tech Innovators 2024 The wave of development around artificial intelligence and generative AI in…

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This ‘separates us a little bit also from the competition,’ Shawn Ahmed, CloudBees’ chief product officer, tells CRN in an interview. Cloud-native developer security operations platform provider CloudBees is boosting its quality assurance and generative artificial intelligence capabilities with the acquisition of Launchable – potentially bringing more QA work to its channel partners. As part…

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Here are the top 25 companies on this year’s CRN Fast Growth 150 list, which ranks solution providers with gross annual sales of at least $1 million by their two-year growth rate. Overachievers These are challenging times for solution providers as they navigate both ongoing economic uncertainty and a rapidly changing technology landscape as artificial…

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Overall, this year’s Fast Growth 150 recorded an average two-year growth rate of 135 percent. That’s down a bit from the 145 percent average for the 2023 Fast Growth 150 class, but up from the 93 percent growth recorded by the 2022 Fast Growth 150. These are challenging times for solution providers as they navigate…

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This “agreement with Google … will allow us to accelerate our progress,” Character.AI said in a blog post. In a deal that might remind some of Microsoft’s March hiring of Inflection CEO and DeepMind co-founder Mustafa Suleyman, Google will hire the co-founders and members of the research team for Character.AI in exchange for an undisclosed…

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Anrok, Momentum.io and Sierra are among the most impressive SaaS companies so far this year. A sales tax management tools provider. A way to turn sales and customer calls into intelligence. And a conversational artificial intelligence platform from the former co-CEO of Salesforce. Anrok, Momentum.io and Sierra are just some of the startups operating under…

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AWS capabilities around “operational performance and security … and a deeper partner ecosystem” remain differentiators in the cloud race, Amazon.com CEO Andy Jassy said. Amazon Web Services partners, and Amazon itself, are seeing increased work around preparing customer data for artificial intelligence – which will also drive growth in the vendor’s cloud business, though AI…

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