Tag: Collaboration & Communication

‘Our goal is to continue our aggressive growth trajectory and leverage the expanding market to benefit both our company and our partners,’ says Kaseya’s Mike Sanders. ‘I’ve spent my entire career in this space because I find it incredibly fulfilling. We’re dedicated to helping our partners build successful businesses and serve their clients effectively. It’s…

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‘ We are investing in modernizing our core services, including AI and application management,’ says Peter Melby, CEO of New Charter Technologies. ‘Our strategy involves both enhancing basic services to be more responsive and developing deep relationships with customers. This dual focus allows us to offer innovative solutions and better meet customer needs.’ As New…

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‘The company plans to shift the narrative from merely serving MSPs to empowering them to provide exceptional service to their customers,’ says new ScalePad CEO Chris Day. Chris Day, ScalePad’s founder and executive chairman, has taken over as CEO of the Vancouver, British Columbia-based vendor and has his sights on the future. With about 12,000…

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‘We have a lot of prospects interested in SuperOps, and my focus will be on reaching out to them, engaging in meaningful conversations and understanding their needs,’ says Brandi Crown, SuperOps’ new U.S. head of sales. ‘We aim to help MSPs not only manage their operations more effectively but also to capitalize on tools and…

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‘Our next phase is about building on what we already have rather than seeking new acquisitions,’ says new ScalePad CEO Chris Day. ‘We’re transitioning from a collection of individual products to a truly integrated suite. Our goal is to create a seamless experience for our clients, integrating our products into a cohesive platform.’ ScalePad Founder…

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‘Sadly, we have made the very difficult decision to say painful goodbyes to some of our team members,’ Five9 CEO Mike Burkland said in an email to employees. Five9 has revealed plans to lay off about 7 percent of its workforce, totaling less than 200 people based on the vendor’s 2,684 full-time employee count as…

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‘Our aim is to be more valuable to our clients tomorrow than we are today,’ says Rich Falcone, president of Ahead. ‘If we can achieve that, growth will naturally follow.’ Nearly six months after Ahead acquired CDI, the combined company is ready to drive significant value for customers and reshape its go-to-market strategy. “Now that…

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CRN breaks down Forrester’s new report on the 10 most important cloud trends right know, which include Nvidia significantly aiding AI cloud startups, VMware customers migrating to the public cloud and the converging of AI and edge computing. From VMware migrations to the public cloud and Nvidia helping cloud AI startups win market share, Forrester’s…

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For the week ending Aug. 16, CRN takes a look at the companies that brought their ‘A’ game to the channel including Hewlett Packard Enterprise, Dell Technologies, Nutanix, Broadcom, ScanSource and ClearScale. The Week Ending Aug. 16 Topping this week’s Came to Win list is Hewlett Packard Enterprise for a strategic acquisition that will boost…

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‘You need to strengthen your client relationships, your team collaboration and your service consistency. That’s going to increase your efficiency, your operational maturity and, ultimately, your sales, your revenue and your profitability,’ says Ray Mann, channel development manager at ScalePad. Ray Mann, channel development manager at ScalePad, told an audience of MSPs at XChange August…

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