Frontier Communications Says Breach Impacted More Than 750,000 Customers

Frontier Communications Says Breach Impacted More Than 750,000 Customers


The telecom firm made the disclosure as an extortion group reportedly claimed Frontier as a data theft victim.


Frontier Communications revealed that a previously disclosed cyberattack, which occurred in mid-April, exposed the data of more than 750,000 customers.

The Dallas-based telecom firm made the disclosure as an extortion group reportedly claimed Frontier as a data theft victim.

[Related: Network Security Devices Are The Front Door To An IT Environment, But Are They Under Lock And Key?]

In a disclosure posted by the Maine attorney general website, Frontier said the data could include names and Social Security numbers of customers, and affects a total of 751,895 customers.

The attack was detected April 14 and prompted the company to take “containment measures, which included shutting down certain of the company’s systems,” Frontier said in a previous filing with the U.S. Securities and Exchange Commission.

This action “resulted in an operational disruption that could be considered material,” the company said.

Meanwhile, multiple media reports indicated that a data extortion group, RansomHub, has posted Frontier as one of its victims on its dark web site.

The group claims that it will sell 5 GB of data belonging to 2 million customers unless Frontier responds to its demands by June 14, according to a BleepingComputer report.

CRN has reached out to Frontier for comment.



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The telecom firm made the disclosure as an extortion group reportedly claimed Frontier as a data theft victim. Frontier Communications revealed that a previously disclosed cyberattack, which occurred in mid-April, exposed the data of more than 750,000 customers. The Dallas-based telecom firm made the disclosure as an extortion group reportedly claimed Frontier as a data…

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